ChirpishWhat Not To Tell Your Customers: The Power of Your WordsThere is a famous adage that says, “The tongue is a double-edged sword.” It can either uplift and inspire, or cut and destroy. Similarly…5 min read·Sep 10, 2021----
ChirpishDebunked: Customer Service Myths You Should Not BelieveDo you believe in miracles? Yeah, they do happen. Unfortunately, though, miracles are not very popular in businesses, especially for…4 min read·Sep 4, 2021----
ChirpishThe Anatomy of a Rockstar Customer Service RepresentativeThe secret to your business success and the backbone of your e-commerce company is your customer service representative.5 min read·Aug 27, 2021----
ChirpishIs it possible to avoid negative reviews from irate customers?Negative online reviews are like house pests — they may look small and few, but they are dangerous when left unchecked and ignored.6 min read·Jul 21, 2021----
ChirpishThe Ultimate Dilemma: Company Policies or Angry Customers?An old adage that the customer service industry has lived by for years says that “the customer is always right.” Through the years, this…4 min read·Jun 17, 2021----
ChirpishHow does goodcustomer service affect my business?No matter your industry or sector, your business is competing to find and retain as many customers as possible. However, companies RETAIN…3 min read·Jun 8, 2021----
ChirpishWhat Are The KPIs Of Customer Service To Keep Track Of?Organizations deal with metrics all the time. Entrepreneurs want to hit particular revenue targets, startups hoping to eventually reach a…2 min read·Jun 6, 2021----
ChirpishThe Four Principles Of Customer ServiceMany business owners understand the importance of customer service, but some don’t realize that it can make or break their company. One bad…3 min read·Jun 4, 2021----
ChirpishWhat Are The Different Types Of Customer Service?There are all sorts of ways for a customer to interact with a company. Some customers might email a company to complain about a particular…3 min read·Jun 2, 2021----
ChirpishWhat Is Customer Service?There are many terms in business that tend to take on different meanings over time or are interpreted very differently from organization to…2 min read·May 31, 2021----