Many business owners understand the importance of customer service, but some don’t realize that it can make or break their company. One bad customer experience can go viral, for example, affecting their reputation, revenue, and overall trajectory.

What are some universal rules that apply to customer service in general? Here…


Chirpish is a month-to-month customer service company for online stores. We offer email, live chat, social media DMs and phone support at affordable rates.

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